The challenge
Event organizers had tried traditional systems like pagers and pen & paper in the past, but these outdated solutions only created logistical challenges and unnecessary costs. Instead, Eventus turned to NextMe to power their queue digitally and streamline the attendee flow so they could focus on putting on an amazing event.
The solution
- Effortless self check-in: Guests registered quickly using QR codes, minimizing the need for additional staff.
- Mobile-first management: Field managers operated the system using SMS notifications, replacing outdated pagers.
- Real-time notifications: Guests received text alerts when it was their turn, ensuring a seamless flow of attendees.
The results
- Improved user experience: The visually appealing and intuitive interface received positive feedback from event managers.
- Increased efficiency: Field managers highlighted how simple it was to get started with a walkthrough, allowing them to focus on the attendee experience instead of troubleshooting tech.
- Attendee satisfaction: Attendees appreciated the ability to register independently and receive instant updates via SMS text.
“NextMe is a great system for managing lines and event attendees. It’s very organized and simple to use once you get the hang of it. We enjoyed using the system on mobile while on the go. Sending text messages to guests when their turn was ready was a huge plus!”
