Waitlist Management

Streamline your intake process and manage your waiting guests in one clean interface. Easily triage your guests and configure the waitlist to match your unique workflow. Notify guests via SMS text, set wait time expectations, and much more.

A waitlist that’s simple, flexible and powerful

Our waitlist was built to work for any business with a wait. It’s lightweight and easy to get started, meaning you can start delivering a better customer experience in a matter of minutes.

Work across multiple devices

Web, tablet, or phone… no problem. Help your staff keep track of waiting customers from anywhere with multi-device syncing on all your devices.

Customize your SMS notifications, intake fields, and queues

Your waitlist, your rules. Capture the intake fields that matter most to you and decide how and when you want to communicate.

Recognize repeat visitors

NextMe recognizes returning customers and auto-populates their previous information, helping speed up service and create opportunities to reward loyalty.

Easily open new locations

Create new waitlists within the same account and invite additional team members to help you manage them. NextMe’s waitlist is enterprise friendly and designed to scale alongside your growing business.

Elevate the wait with our other features

Use our waitlist in tandem with other NextMe product features to deliver a seamless and delightful guest experience.

Jade B.

Event Coordinator

NextMe makes check-in a smooth and enjoyable process for the team and guests. We love to avoid having guests waiting in long lines and NextMe is the perfect solve! 

Questions about getting things set up?

Browse the articles in our Help Center to learn how configure your NextMe experience.