Waitlist and queue management made easy

Streamline your customer flow and manage your waiting guests in one clean interface. Easily intake and triage new customers with the click of a button. Configure your queues to fit your unique workflow and give your guests the transparent and delightful waiting experience they deserve.

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NextMe Customer Flow Management

Your customer flow, reimagined

Our waitlist is designed to work for any business with a wait. It’s lightweight, powerful, and easy to get started. Spend less time training your staff and start delivering a better customer experience in a matter of minutes.

NextMe Queue Management

1. Intake guests

Customize your intake fields to capture the data that matters most to your business
Recognize repeat guests and auto-populate their previous info
Quote accurate wait times with our predictive wait time technology
Allow guests to join the wait themselves using Self Check-in

2. Communicate & monitor

Track and update guest statuses in one clean layout
Engage with guests while they wait with your fully branded Virtual Waiting Room
Customize your SMS text notifications and notify guests with the click of a button
Allow guests to cancel or confirm with two-way SMS communication

3. Complete & repeat

Send follow up messages and surveys
Select from simple privacy controls to anonymize or delete sensitive data
Export your guest list to reward loyalty and reengage with customers
Identify trends and growth opportunities with our powerful Analytics tooling

Compatible with any device

NextMe can be used on any device or platform. Skip the hassle of investing countless amounts of time and money to upgrade your existing tech stack. Web, tablet, or phone… no problem. With NextMe, you can use your existing devices and track customers in real-time from anywhere with our convenient multi-device syncing.

Built to scale alongside you

Whether you’re a small, single location business or a globally recognized brand, NextMe is flexible enough to accommodate the full spectrum of waitlist needs. As you scale, you can create new waitlists within the same account and invite additional team members to help you manage them. These enterprise-friendly features mean you can spend less time worrying about scalability and more time growing your business.

NextMe Multi Device Syncing

Ready to give your customers a better way to wait?

Try NextMe free for 14 days or book a demo with one of our onboarding specialists.

Try it free
Book a demo