A waitlist for pet urgent cares and emergency vet services
NextMe makes it simple for pet urgent cares and emergency veterinary service providers to manage their waitlist and get more furry friends through the door. Learn how our best-in-class vet waitlist system is helping top clinics streamline their check-in process and give pet owners the easy and enjoyable waiting experience they deserve.
How waitlist management systems benefit vets
Wait times and long lines are all too common throughout the veterinary industry. Whether you’re a clinic, groomer, or animal urgent care, an inefficient intake process can impact the quality of care provided to animals and the overall experience of their owners.
A waitlist solution can solve many of these issues by streamlining appointment management, reducing no-shows, and improving the customer experience. This means that pet owners can get their pets the care they need without undue delays. NextMe’s powerful waitlist combined with unrivaled customer support makes us the leading choice for the vet industry.
A must-have for high volume vet clinics
Wait times may be inevitable, but they don’t need to hurt your reputation or customer experience. NextMe gives you all the tools you need to manage expectations and prevent walk outs. These problems often go unnoticed by veterinary practices until it’s too late. Waitlist software doesn’t need to be overcomplicated, and we’re here to help you modernize your workflow in just a few easy steps.
Reduce high call volume by 40%
There’s nothing worse than a phone ringing off the hook. NextMe can help you reduce calls and manage customer expectations around wait times. Instead of calling, waiting guests can check their position in line and estimated wait time on your Virtual Waiting Room. Vet clinics that use NextMe report greater transparency and fewer inbound phone calls.
Retain over 30% more guests while boosting online reviews
NextMe makes it simple to define a personalized intake process and educate customers on how and when they should drop-off or pick-up their pet. Our convenient Self Check-in feature gives you the power to let guests join the wait themselves using a simple, customizable form. Vet clinics that use NextMe retain more guests and often receive rave online reviews citing the easy digital check-in process.
Prevent overcrowded waiting rooms
In hospital settings, a crowded waiting room is more than just a nuisance; it’s a health risk. With NextMe, your clients can wait in their cars or nearby to reduce congestion in waiting areas and reduce the risk of illnesses spreading among pets. Boost your client satisfaction, increase retention rates, and create a healthier environment for all.
Easily triage by priority
We know that priority triaging is an important part of the intake process at vet clinics and animal hospitals. Our system gives you the ability to easily move patients up or down in line based on the priority of their case. This helps speed up care for pets that need urgent attention and can help improve overall outcomes.
Learn how Ally transformed their operations for the better
Ally Urgent Veterinary Care, located in Virginia Beach, is a bustling veterinary clinic renowned for its high-quality care and prompt service. However, despite their stellar reputation, the clinic faced a significant challenge in managing client wait times and queues, leading to occasional dissatisfaction among pet owners. By leveraging NextMe’s innovative waitlist software, Ally Urgent Pet Care successfully addressed the challenge of managing client wait times and enhanced the overall client experience. The implementation resulted in a significant increase in positive online reviews, solidifying the clinic’s reputation as a leader in prompt and quality pet care services in Virginia Beach…
“Pet Check has seen a dramatic increase in client satisfaction. We often have long wait times due to high volume. Knowing how valuable time is, NextMe has given our clients the ability and freedom to utilize their time as they wait.”
Maria R., Pet Check Urgent Care
“NextMe has been a lifesaver for our staff and our clients alike. We plan on keeping NextMe forever!”
Tanya M., Williamson County Animal Hospital
“NextMe has transformed our operations, seamlessly managing client check-ins and wait times!”
Elizabeth L., Ally Urgent Pet Care
Ready to modernize the waiting experience at your vet practice?
Try NextMe free for 14 days or book a demo with one of our onboarding specialists.