Virtual Waiting Room

One of our most beloved features, NextMe offers a powerful customer engagement page to retain upwards of 35% more guests while they wait. Guests can check their position in line, browse your services, engage with your socials, and much more.

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Empower guests to make the most of idle time

Wait times are inevitable, but they don’t have to be boring. With NextMe’s virtual waiting room, you have the opportunity to reach your customers at an incredibly opportune time: when they’re thinking about your business and have time to spare. It’s no wonder why some of our high performing VWRs receive an average of 12 repeat visits from guests during their wait.

Fully branded

Upload your logo, choose your accent colors, and build the page to match your unique style and content goals. It’s like having a mini website without the development hassle. Since your link is included in the initial SMS message your guest receives, there’s no need for guests to download an app.

Easy to customize

You’re in control of the content you want to display. Some popular options include:

✅ Position in Line
✅ Estimated Wait Time
✅ Website & Socials
✅ Services or Menus
✅ Intake Forms
✅ Pre-ordering
✅ Rewards Programs
✅ Deals & Promotions
✅ Local Recommendations

NextMe Virtual Waiting Room Example

Questions about getting things set up?

Read our help center article for a step-by-step guide on configuring your virtual waiting room.

Help article