Customer reviews

“NextMe has completely changed the way we interact with guests. Wait times are down, and staff are more productive. It’s been a game-changer for our office.”

“NextMe allowed us to turn long lines into meaningful brand engagement. Fans loved the experience, and we maximized our sampling opportunity at the event.”

“I love the ease of use of this software. We don’t always have the same staff running the software, but the simplicity makes training easy for us. NextMe is also great about taking in customer feedback. We appreciate that partnership so much.”

“With NextMe, the process has become so much more efficient, so we need a smaller staff. Customers who leave their reviews online say they love the new system because it’s very organized and lets them plan their wait time outside the restaurant. Positive reviews, in turn, bring even more customers to our restaurant.”

“We’d been looking for a digital waitlist system like NextMe for years. Moving forward, we can now assure our patients that they can wait and check into our facility in a safe and efficient manner.”

“Pet Check has seen a dramatic increase in client satisfaction. We often have long wait times due to high volume. Knowing how valuable time is, NextMe has given our clients the ability and freedom to utilize their time as they wait.”

“NextMe has been super helpful for controlling customer wait times and intake. We haven’t had any issue with customers being skipped.”

“NextMe has transformed our operations - seamlessly managing client check-ins and wait times!”

“Great ease of use and support. Customers are able to sign up for different waitlists from anywhere in our building letting our customers spend money in other parts of the business instead of waiting in line.”

“NextMe’s virtual waitlist software has helped us improve the guest experience and has increased our guest throughput. The app helps tremendously by keeping track of how long our guests have waited, and how many we have waiting at our DMV.”

“Staff estimates of wait times have improved dramatically since the engagement began, resulting in a significant increase in customer retention. NextMe’s responsiveness and openness to constructive feedback make them a valuable partner.”

“Over the past 4 years, NextMe has given incredible service and continues to innovate. I am very impressed that each year there is something new that creates more value and benefits for both our members and the team who is executing the event.”

“NextMe’s automatic system was a seamless transition and promotes customer loyalty. The team is communicative and dedicated to providing a comprehensive service – they also offer on-site assistance and resolve issues quickly.”

“We love how you’re able to customize what people see. Patients are able to see what place they are in line and we can message them about our latest plasma programs.”

“NextMe makes check-in a smooth and enjoyable process for the production team and event guests. We love to avoid having guests waiting in long lines and NextMe is the perfect solve! The NextMe team is quick, responsive, and makes the process so easy for our team to implement.”

“NextMe first helped our municipality get city services running again during the pandemic; keeping our staff and customers as safe as possible during spacing precautions. Now after the pandemic, our customers and staff like it better than the old take a number and wait around the old school way.”

“NextMe was incredibly intuitive and easy to use and enabled us to effectively manage attendee flow.”

“Easy to use and to train brand ambassadors to use. Also the clients like the customization and data collected.”

“My client used this app to schedule hair appointments in their booth for attendees at a beauty expo. It was easy to use and helpful to manage the flow of traffic. Customer service was great! We will definitely use this again.”

“This product was very easy and intuitive! We were able to teach it to our volunteers quickly. We also loved the customization of adding multiple list types. It works very well for our event.”

“The self check-in feature has transformed how we manage campus services. Students are happier, and staff are less overwhelmed.”

“The virtual waiting room allows our customers to come in with a game plan and stick to it. Our servers are saving so much time overall.”

“NextMe has been a lifesaver for our staff and our clients alike. We plan on keeping NextMe forever!”

“Great app, so easy to use and takes about 10 minutes to train an employee!”

“Our restaurant is a midsize bar and grill and this app is perfect for our waitlist needs. We only have 18 tables in the restaurant so we tend to get a wait very quickly. NextMe is perfect for notifying people over text so they don’t have to wait inside the small restaurant. They have great customer service that fixes problems as soon as they arise. It’s easy to learn and there have been no problems training hosts on how to work it. The app has created a smoother pace for our restaurant and helped us get customers seated quicker than ever before. Highly recommend and can’t say enough good things about it.”

“We have long waits, so we were writing people’s names on paper and then calling their names. That sometimes created chaos, especially in summer, when the wait was 70–90 people. We tried buzzers at one point, but people would take them with them and lose them, so it was a big cost to our business. We wanted to automate this service, so we needed a vendor to help us. The NextMe app simplified and improved our customer waiting experience.”

“NextMe helped us keep the energy and excitement of the event, stay compliant with city requirements, and create a much better experience for everyone. Our security team loved having that level of control, and our guests appreciated the freedom to explore Chicago while they waited. It was truly a win for everyone.”

“I love the virtual queue system. Fans can scan in, enjoy the show, and come right back to a very short wait. They can roam around the con without worrying about losing their place in line. From our side, the user experience is easy to use and it's been a great experience overall.”

“NextMe allowed us to eliminate long lines while giving our guests a seamless way to engage with our activations. It’s a game-changer for experiential marketing.”

“NextMe was a game-changer for our onsite operations at CES. The platform made it easy to manage Magic Leap’s high-demand product demos, keeping attendees informed and reducing frustration. We couldn’t have asked for a better partner!”

“Working with NextMe at SDCC transformed Marvel’s booth experience — we managed to exceed our throughput goals, reduce wait times, and elevate the energy of the line without losing immersion. A win all around.”

“NextMe literally saved our activation. Between the digital waivers and helping us stay compliant with the city of San Diego on crowd control, they made everything seamless. Couldn’t have pulled it off without them.”

“I can’t tell you enough how much I appreciate NextMe’s expertise and flexibility to overcome every new challenge with ease.”

“NextMe transformed our event logistics. Attendees loved the seamless experience, and we saw a massive boost in participation and engagement.”

“NextMe helped us manage one of the most in-demand moments inside the lounge without compromising the guest experience. We kept things moving, avoided bottlenecks, and gave cardmembers the freedom to relax while they waited their turn.”

“NextMe makes everything easier. It’s simple to use, helps us connect with people, and avoids long lines. We’ve tried other apps, but NextMe is by far the most intuitive and easy to onboard.”

“NextMe is so easy to use and set up. The seamless SMS notifications improve the experience for both my team and the attendees.”

“NextMe replaced our outdated spreadsheet, giving us a seamless on-site waitlist and ensuring no attendee was missed.”

“NextMe is a great system for managing lines and event attendees. It’s very organized and simple to use once you get the hang of it. We enjoyed using the system on mobile while on the go. Sending text messages to guests when their turn was ready was a huge plus!”

“I just want to thank you for your help in making NatCon a great success. The platform helped make it an overall enjoyable experience — especially keeping everyone calm while waiting for their headshots.”

“This was night and day from our last event. Using the waitlist allowed me to stay fully focused on creating a great headshot experience without having to manage the line or field constant questions. It was a game-changer for energy, efficiency, and overall vibe at the booth.”

“NextMe honestly made my life way easier this year. Fans knew exactly where they stood in line, so I didn’t have to deal with all the stress and constant questions. It kept things much more organized.”

“NextMe gave our fans the freedom to enjoy more of the convention while they waited. It reduced confusion, lightened the load on our staff, and helped everything run smoother.”

“The demand and the crowds are much more manageable than yesterday, and it’s made managing fan expectations a lot easier.”

“The virtual queue was great. I really appreciated the opportunity to go see some other booths, get some other things done, do some networking, all the while knowing I had a place in line.”

“It’s like I’m at Disney World... it’s super convenient!”