Customer Reviews
NextMe consistently ranks among the best waitlist apps on the market. We asked our customers how their business operations have changed since using our software. Many responded, and here’s some of what they had to say.
“NextMe has completely changed the way we interact with guests. Wait times are down, and staff are more productive. It’s been a game-changer for our office.”
Joseph S.
City of Mill Creek
“NextMe allowed us to turn long lines into meaningful brand engagement. Fans loved the experience, and we maximized our sampling opportunity at the event.”
Jeanette B.
Lucky Energy
“I love the ease of use of this software. We don’t always have the same staff running the software, but the simplicity makes training easy for us. NextMe is also great about taking in customer feedback. We appreciate that partnership so much.”
Marti L.
Nutanix Conference
“With NextMe, the process has become so much more efficient, so we need a smaller staff. Customers who leave their reviews online say they love the new system because it’s very organized and lets them plan their wait time outside the restaurant. Positive reviews, in turn, bring even more customers to our restaurant.”
Ben B.
Lou Malnati’s Pizzeria
“We’d been looking for a digital waitlist system like NextMe for years. Moving forward, we can now assure our patients that they can wait and check into our facility in a safe and efficient manner.”
Kasy O.
Mid City Pediatrics
“Pet Check has seen a dramatic increase in client satisfaction. We often have long wait times due to high volume. Knowing how valuable time is, NextMe has given our clients the ability and freedom to utilize their time as they wait.”
Maria R.
Pet Check Urgent Care
“NextMe has been super helpful for controlling customer wait times and intake. We haven’t had any issue with customers being skipped.”
Michael H.
Oasis Dispensary
“NextMe has transformed our operations – seamlessly managing client check-ins and wait times!”
Elizabeth L.
Ally Urgent Pet Care
“Great ease of use and support. Customers are able to sign up for different waitlists from anywhere in our building letting our customers spend money in other parts of the business instead of waiting in line.”
Ryan B.
Langers
“NextMe’s virtual waitlist software has helped us improve the guest experience and has increased our guest throughput. The app helps tremendously by keeping track of how long our guests have waited, and how many we have waiting at our DMV.”
Heather B.
SCDMV
“Staff estimates of wait times have improved dramatically since the engagement began, resulting in a significant increase in customer retention. NextMe’s responsiveness and openness to constructive feedback make them a valuable partner.”
Chris R.
Southport Grocery
“Over the past 4 years, NextMe has given incredible service and continues to innovate. I am very impressed that each year there is something new that creates more value and benefits for both our members and the team who is executing the event.”
Desi S.
Arizona Country Club
“NextMe’s automatic system was a seamless transition and promotes customer loyalty. The team is communicative and dedicated to providing a comprehensive service – they also offer on-site assistance and resolve issues quickly.”
Anne J.
Kuma’s Corner
“We love how you’re able to customize what people see. Patients are able to see what place they are in line and we can message them about our latest plasma programs.”
Dale P.
Grifols
“NextMe makes check-in a smooth and enjoyable process for the production team and event guests. We love to avoid having guests waiting in long lines and NextMe is the perfect solve! The NextMe team is quick, responsive, and makes the process so easy for our team to implement.”
Jade B.
Redrock Entertainment
“NextMe first helped our municipality get city services running again during the pandemic; keeping our staff and customers as safe as possible during spacing precautions. Now after the pandemic, our customers and staff like it better than the old take a number and wait around the old school way.”
Joseph S.
City of Mill Creek
“NextMe was incredibly intuitive and easy to use and enabled us to effectively manage attendee flow.”
Holly C.
Prophet
“Easy to use and to train brand ambassadors to use. Also the clients like the customization and data collected.”
Chrissy F.
Vitro Agency
“My client used this app to schedule hair appointments in their booth for attendees at a beauty expo. It was easy to use and helpful to manage the flow of traffic. Customer service was great! We will definitely use this again.”
Neakai L.
PopNCreative
“This product was very easy and intuitive! We were able to teach it to our volunteers quickly. We also loved the customization of adding multiple list types. It works very well for our event.”
Allison S.
Earp-a-palooza
“The self check-in feature has transformed how we manage campus services. Students are happier, and staff are less overwhelmed.”
Natalie W.
Southeastern University
“The virtual waiting room allows our customers to come in with a game plan and stick to it. Our servers are saving so much time overall.”
Austin B.
Mama Lu’s
“NextMe has been a lifesaver for our staff and our clients alike. We plan on keeping NextMe forever!”
Tanya M.
Williamson County Animal Hospital
“Great app, so easy to use and takes about 10 minutes to train an employee!”
Bryan R.
Cortland’s Garage
“Our restaurant is a midsize bar and grill and this app is perfect for our waitlist needs. We only have 18 tables in the restaurant so we tend to get a wait very quickly. NextMe is perfect for notifying people over text so they don’t have to wait inside the small restaurant. They have great customer service that fixes problems as soon as they arise. It’s easy to learn and there have been no problems training hosts on how to work it. The app has created a smoother pace for our restaurant and helped us get customers seated quicker than ever before. Highly recommend and can’t say enough good things about it.”
J.J. Morrison
Whiskey Bar Kitchen
“We have long waits, so we were writing people’s names on paper and then calling their names. That sometimes created chaos, especially in summer, when the wait was 70–90 people. We tried buzzers at one point, but people would take them with them and lose them, so it was a big cost to our business. We wanted to automate this service, so we needed a vendor to help us. The NextMe app simplified and improved our customer waiting experience.”
Craig B.
Lou Malnati’s Pizzeria
