On the first day using NextMe’s waitlist app, our main host said ‘Okay, I just tested it, and OH MY GOD – I love this! Montclair Diner has been a community staple in Montclair, NJ since 1923. It’s also the birthplace of the famed “Whoopi Waffle”, named after Mrs. Goldberg herself, who regularly eats at the restaurant today.
Restaurant Waitlist App
Manage Queues Intelligently with a Restaurant Waitlist App
At NextME, we’ve taken our software one step further than reservation platforms. Our virtual waitlist system is a new category of service that helps restaurants intelligently manage the check-in process while simultaneously staying connected to their customers at all times. Beyond helping eliminate long lines that deter and irritate your clientele, you can improve your customer’s experience by providing important information at precisely the right time so that their overall experience is pleasurable. Many of our clients have also increased table turns by up to 2X and reduced walk-outs by an average of 40%. Innovative solutions create a win-win for everyone.
The short answer: in most cases, yes. By now, everyone has heard over and over again how restaurants operate on razor-thin margins and the pandemic has made everything even messier. But most people don’t seem to understand how big of a financial, organizational, and moral blow a no-show can be to the restaurant and staff.
The truth is, if your business wants to survive post-pandemic, you need to take serious precautions to ensure your customer base feels safe and satisfied. Otherwise, they’re unlikely to return. And that means paying attention to ways you can improve the appointment and waitlist management system during an already challenging winter season.
It’s official. I hate running errands. But what I dislike even more is waiting in line. Especially since the pandemic. Ugh. Today I visited four locations and had to wait in long queues at each one. Unfortunately, it seems that more and more businesses are struggling to manage customer check-ins and wait times. It’s all
Restaurant owners have a right to be overwhelmed – It’s not easy doing more with less. Faced with a flurry of staffing issues, owners nationwide are experiencing crippling labor shortages and are looking for new solutions. High turnover rates and wage increases have been driving up costs on already thin margins, making it much
“Nearly nine in 10 American travelers have plans to travel in the next six months – a new pandemic high” – Forbes “Expedia says that travelers plan to spend an average of $3,444 for their next trips” and “42% of travelers are “more hopeful” about travel or drove them to book an upcoming trip.” –
Businesses with Outdoor Seating, Get Ready to Thrive with NextME “The stimulus-fueled economy is rebounding and Americans are again spending on shopping, traveling, and eating out.” – CNN Business “The economy is just starting a boom period, where second-quarter growth could top 10%, and 2021 could be the strongest year since 1984.” – CNBC News
How Waitlist Management Apps and Virtual Waiting Rooms Help Delivery Run Seamlessly Overwhelmed with Third Party Delivery Apps? You’re not alone. Even Restaurant Week is takeout-only this year. The push for delivery was starting to emerge pre-pandemic but this last year has accelerated that pace significantly. This increased demand for delivery has created a third-party
Most of the restaurants we love are small businesses. And the Covid pandemic has created a ton of problems for the restaurant industry this year. With some restaurants proving to be less-than ideal for this new culinary landscape, experienced restaurateurs have shifted their focus, rebranded, and incorporated tech to better meet the needs of their
Waiting is a fact of life. And managing waitlists is often a big part of doing business. You may be thinking of the waiting area at your favorite salon or those little buzzer coasters at restaurants. But there are so many more industries who have to tackle this problem. From bowling alleys, to car lots,