5 Marketing Tips for Businesses Impacted by COVID-19 - NextME Virtual Waitlist App

5 Marketing Tips for Businesses Impacted by COVID-19

5 Marketing Tips for Businesses Impacted by COVID-19 - NextME Virtual Waitlist App

The following post is from a guest contributor. 

Are you managing a business that recently reopened or made major changes in operations due to COVID-19 and the associated lockdowns? If so, then a lot about the way you’ve typically done business has been flipped on its head. Still, it’s important that even while you’re working to make sure that your overall operations are still running smoothly, you’re effectively marketing your business and ensuring future growth. Here’s how your business can reach new and existing customers during the pandemic. 

Marketing Tips for Businesses Impacted by the Coronavirus

Understand Changing Customer Needs 

With unemployment still high, many consumers have shifted their purchase habits. However, it’s important to remember that different customers react to economic downturn differently. While some groups are cutting their spending significantly, others are making purchases as they would in normal times. 

To better focus your marketing efforts, it’s important to recognize which demographic groups your business is serving. To do this, take surveys of your customer base to get a better idea of how their spending habits have shifted in recent months. You can then tailor your messaging to better serve their needs. For example, if you see that a majority of your customers are willing to maintain spending levels on purchases they deem “essential”, you can tailor your marketing messages to emphasize why your services are essential. 

Leverage Text Messaging 

In uncertain times like these, it’s important to connect with your existing customers so they understand everything that’s happening with your business. Right now, the best way to do this is through text messaging. Studies show that text messaging has a stunning open rate of 98% compared to just 31% for email. 

There are several ways that you can leverage text messaging. You can use texting to send relevant deals and offers, update customers about your business operations, or send appointment or delivery reminders. 

Collect Online Reviews 

When customers do a Google search for your business, one of the first things that they’ll see is your online reviews. Because of this, reviews can help boost all of your other marketing efforts. Whether a customer hears about you through print, radio, or a Facebook ad they are likely to Google you and see what other customers are saying about you. 

To make sure that you’re putting your best foot forward to customers, implement an online reputation management strategy and make an effort to solicit reviews from your customers. You can make the process easy for customers by sending requests through texts and email that link directly to your profiles on review sites. That way, all your customers have to do is click a link and leave a review.

Change Your Listings 

Most businesses have gone through significant operational changes in the past few months. Of course, many loyal customers may simply be unaware of these changes because they’ve had their own life issues to deal with. It’s important that you give them the information they need to re-engage with your business when they’re ready. 

If you’ve recently reopened your business locations or taken additional steps to protect customer safety, you should update your listings on sites like Google My Business and other business listings sites. That way, customers searching your business can see right away the changes in your business operations and understand the steps that you are taking to keep them safe. 

Leverage Social Media 

With more people spending more time indoors, customers are more likely to be scrolling through Facebook or looking at their Twitter. That means it’s even more important for your business to leverage social media. 

Try to post relevant content that speaks to some of the concerns that your customers might be experiencing. For example, this Instagram post by Nature’s Bakery showed some fun activities that customers could do while at home with their families. 

 

5 Marketing Tips for Businesses Impacted by COVID-19 - Leverage Social Media - NextME Virtual Waitlist App

If you’re a smaller team or you don’t feel like you have the resources to leverage social, don’t worry. You can still have a successful social media strategy on a smaller scale. Try to focus on one platform where you feel that your target audience spends the most time. 

In Conclusion 

Marketing your business during normal times is tough. Standing out from the competition in uncertain times like these is even more difficult. But with the right strategy, your business can be the obvious choice in the area. 


How to Reduce Waiting Room Crowding and Limit the Spread of Illness During COVID-19

How To: Reduce Waiting Room Crowding and Limit the Spread of Illness During COVID-19: NextME Digital Waitlist App

Long wait times can hinder customer experience across a number of industries - from food services, to retail stores, to medical offices. However, the emergence of the COVID-19 pandemic has exacerbated the potentially negative effects and dangers of overly crowded hospital waiting rooms and long wait times beyond an inconvenient patient experience. Specifically, they can increase the spread of illness to waiting patients and working staff. Similarly, long wait times create delays in treatment for the severely ill or injured patients - these scenarios can result in an increased risk of death for emergency departments. 

Guidelines for Reducing Waiting Room Crowding and Limiting the Spread of Disease

How To: Reduce Waiting Room Crowding and Limit the Spread of Illness During COVID-19: NextME Digital Waitlist App

With the increased risk that our current landscape brings, the OHSU School of Medicine has developed a set of guidelines to help reduce overcrowding and long wait times in emergency departments in order to improve patient experience and eliminate delayed patient care. Although these guidelines were made for emergency departments, they can be extended to cover waiting rooms across various clinics and physicians’ offices. Through interviewing top performing hospitals, OHSU School of Medicine narrowed down four Ways to reduce waiting room crowding, thus improving patient care. 

Support and Involvement of Medical Clinic Executives

First, a hospital or clinic must have strong support and involvement of their executive leadership teams. Cultural shifts happen from the top down and it’s imperative that leadership stands behind decisions made to keep waiting patients safe. Executives also control funding shifts and can set large projects in motion. 

Coordination and Involvement of All Medical Clinic Staff Members

Moving down the chain of command, a second way for hospitals to lessen patient wait times is for hospital care coordination to occur through the involvement of all staff members. For example, involving all staff members in the turnover process so multiple tasks can be done at once can open up more beds sooner for waiting patients.  

Use Predictive Analytics to Forecast Wait Times in Medical Clinics

NextME Predictive Analytics to Forecast Wait Times in Medical Clinics

Third, medical offices can leverage predictive analytics to forecast high traffic times and adjust their staff and practices accordingly. This can seem daunting and complicated for many local offices, but NextME is here to make it easy. Not only can NextME provide a digital waitlist and waiting room system to limit the number of patients physically waiting together, our predictive analytics help medical clinics analyze their existing practices. This includes quoting wait times for patients and determining how to adjust to make the process more efficient and seamless. NextME has already helped Mid City Pediatrics, a physician's clinic in Louisiana, to improve their waiting room process during the Coronavirus pandemic. When the clinic began testing for COVID-19, they needed to pivot away from their existing waiting room set up to implement new protocols that keep patients and staff as safe as possible. As part of this protocol, they began screening patients at the door, asking patients to fill out virtual paperwork through NextME, and allowing symptomatic patients to wait in their vehicles until they received a text via NextME that it was their turn to be seen. As a result, Mid City was able to eliminate their crowded waiting rooms, implement contactless check-in procedures, separate sick patients from the healthy ones, and increase overall waiting room efficiency by using virtual paperwork and a text message-based apportionment system. 

High Staff Accountability

Finally, tying all of these concepts together leads to high staff accountability. Ensuring hospital and clinic staff are involved, knowledgeable, and responsible for their tasks in the hospital will help lower wait times, potentially saving lives. 

Implementing these 4 steps to improve the efficiency of waiting rooms is more important now than ever.

COVID-19 is changing the landscape and consequences of crowded waiting rooms, and of patients’ willingness to enter those wait rooms. As we all begin to re-enter our communities, a new normal is needed to ensure the safety of patients across the country. Now might just be the perfect time to explore how a digital waitlist can move your business and organization forward into this new normal. Request a NextME demo today to discuss what we can do for you.


How Small Businesses Can Optimize Appointment Waitlist Management

How Small Businesses Can Optimize Appointment Waitlist Management

Waiting is a fact of life. And managing waitlists is often a big part of doing business. 

You may be thinking of the waiting area at your favorite salon or those little buzzer coasters at restaurants. But there are so many more industries who have to tackle this problem. From bowling alleys, to car lots, to stylists, to sales professionals, to event organizers and exhibitors, waitlists seem to be everywhere.

And those annoying buzzers or the old-fashioned clipboard technique are a poor way to keep track of such a vital part of your business. Fortunately, today’s technology has given us a better way to manage the wait through appointment waitlist platforms.

How Small Businesses Can Optimize Appointments and Waitlist Management

Create an Appointment Waitlist

If your salon, repair shop, or other service business uses a walk-in model, you might be leaving money on the table. But moving to an appointment-only model can also have financial drawbacks. A better solution is to create an appointment waitlist — it’s the best of both worlds.

An appointment waitlist allows you to schedule clients way ahead of time — regular visits, planned service appointments, monthly appointments. And it also allows you to manage walk-in clients. So if your dog grooming business has monthly bath and cut clients and walk-in flea baths or nail trims, you can include all of these types of visits in the same system. This allows you to fill slow times or no-show appointments with walk-in clients, and also reschedule late clients or last-minute drop-ins with ease.

Confirm Appointments with Text Reminders

Many walk-in type businesses have found that setting appointments can actually hurt their bottom line when people don’t show up. They may have booked a full day of appointments and staffed their business appropriately only to find that half of the clients have gone elsewhere or forgotten the appointment. Staff is left twiddling their thumbs waiting for people who are not coming. The whole business is less busy, and consequently less profitable, than it should be. 

This is similar to the no-show problem restaurants have faced for years using reservation systems like OpenTable. Since NextME was originally designed for the restaurant industry, our platform was created with this difficulty in mind. 

With a simple text message, just before their appointment clients can let you know if they’re still planning to keep their appointment. If so, they are prompted that they’re soon to be next in line. If not, the waitlist is moved forward accordingly and the day progresses smoothly. The staff stays busy, the business stays active, and workers and clients alike don’t have to waste time waiting. 

Let Clients Control How They Wait 

By sending SMS updates estimating wait time and then notifying clients when they need to head back, you allow clients to control and manage their own time. They don't have to hover in or just outside your shop (or keep checking back). They can take off and do as they please, then only begin to return once they receive a text letting them know that they're next or almost next in line. 

Not sure how this would look? Take Apple's Genius Bar. They do an excellent job of allowing clients to schedule their appointments and then wait wherever or however they like. Since many of their locations are inside shopping malls or busy commercial areas, this means people can shop or run errands as they wait. This leads to happier clients and better customer service ratings across the board. And there’s no denying that they’ve managed to create a loyal following.

Take Advantage of Clients' Captive Attention

In today’s data-driven world, your clients are constantly bombarded by marketing messages. So finding ways to get their attention is harder than ever. What if you could get your clients to view a page with your chosen messages, voluntarily?

One of the best features of NextME’s waitlist platform is that it sends your clients to a page where they can monitor their place in line in real-time. This creates a captive audience who is already interested in your business and its services. And you get to decide what content is displayed on the page beneath the countdown. 

This means you could advertise potential upsell products or services like adding a blowout to a hair cut or offer new air filters for clients coming to your automotive shop. You could also showcase your website, give customers the option to sign up for your email list, or encourage them to follow your brand on social media. Have a customer loyalty plan? This is a great place to give them a sign-up link.

This waiting page is also a great option for event management teams. It allows event exhibitors to manage wait times for attendees visiting booths. The marketing page allows exhibitors to prep attendees while they’re waiting to experience all a booth has to offer. They can use the page to help attendees make a more meaningful connection to your brand or cause by combining mobile marketing content and one-on-one meetings with staff members. 

Want to see how an appointment waitlist can help you grow your business? Give NextME a call today!


Top 12 Brunch Restaurants in Chicago

When you want to head out to one of Chicago’s world-class eateries for a brunch feast, it can be hard to choose. Whether you live in the Windy City or are just visiting, you’re going to love these twelve picks. We’ve selected options that are favorites all around town, and all with no reservations required. So without further ado, below are our picks for the top brunch restaurants in Chicago. 

Top Brunch Restaurants in Chicago

Fresh Seasonal Brunch at Bongo Room

Bongo Room - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Zagat

When you want brunch done right, why not go to a spot that only does breakfast and lunch? The Bongo Room has locations in Wicker Park, South Loop, and Andersonville. They serve up a menu full of brunchy faves all week long. But things really get special on the weekend when they break out their “Sinful” brunch menu featuring faves like a chocolate tower french toast or deconstructed lobster roll benedict. Want something a little more classic? No worries. You can choose from breakfast options like their croissant sandwich, also available in a vegetarian version, or a crowd-pleasing breakfast burrito. If you’re more in the mood for lunch staples, they have all sorts of sandwiches and salads with enough variety to please any palette.

Bakery Brunch at Cafe Selmarie

Cafe Selmarie Bakery - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Winnie

Cafe Selmarie features a contemporary American menu, but on the brunch menu, it’s really the pastries that shine. Their Sunday Brunch offerings change each week, but expect the usual options like benedicts and scrambles, each with a unique twist. Normal pancakes are punched up with walnuts and cherries. Enjoy a roasted mushroom benedict featuring feta and caramelized onion hollandaise. Or top off your eggs with fresh mozzarella, sliced tomato, and housemade basil pesto. But the real star of the show is the pastry case at the front, which you can browse while you wait. From sour cream coffee cake to housemade granola, it’s got options to suit any taste.

Gastropub Brunch at Farm Bar

Farm Bar - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Eater Chicago

Head to Lakeview this weekend and stop in at Farm Bar for an authentic gastropub experience. On the brunch menu you’ll find down-home breakfast goodies like their pasture-raised steak and eggs or strawberries and cream ricotta pancakes. There are snack options like wisconsin cheese curds or Bavarian style pretzels. And if you’re in a lunch mood, their burgers and fried chicken sandwiches are amazing. Wash it down with their crowd pleasing cold-brew coffee or one of their delightful cocktails. They have four versions of the mimosa to choose from plus sangria, bloody marys, and a featured drink they call the alco-chino.

Pizza Brunch at Frasca

Frasca Pizza - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Flickr

Eggs, bacon, and toast are great, but sometimes you want your brunch with a bit of a twist. If this sounds like you, you’ve got to try Frasca pizzeria + wine bar. Here you can still get all of those brunch staples like eggs benedict, omelets, and pancakes. But they’ll also be happy to make you a delicious wood-fired pizza for your brunch delight. Can’t choose between the two? You’re going to love the breakfast pizza featuring 3 over easy eggs, sausage, bacon, and cheese. For an extra special treat, add some prosciutto and hollandaise. And don’t forget their mimosa bottle service, peach bellinis, and award-winning bloody marys.

Vegan Brunch at Majani

Majani Vegan - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Majani

Looking for soul food minus the meat and dairy? Majani serves up a soulful vegan brunch that won’t disappoint. Scrambled tofu, lentil sausage with tomato gravy, cheese grits, collard greens, and delicious pancakes are on offer. And it’s all made from the freshest ingredients sourced from local gardens, so you can feel good about eating this decadent and delicious fare.

Organic Brunch at Nana

Nana - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Nana

For another healthy twist on delicious brunch staples, head over to Nana for local, sustainable, organic food that’s totally crave-worthy. The selections are seasonal, but look for delicious staples like chilaquiles and breakfast sandwiches mixed in with options like avocado fries, dulce de leche pancakes, and cauliflower salad. And be sure to grab a side of one of their house-made sausage patties or hose smoked bacon. Everything that comes out of their scratch kitchen is free from additives hormones, and other undesirables. It’s clean eating that tastes sinfully good.

Patio Brunch at Paradise Park

Paradise Park Patio - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Paradise Park

Outdoor dining is a big deal in warm, sunny locations like Los Angeles, Miami, and Houston. But Paradise Park manages to bring a bright spot of sunshine to the windy city with their take on the pizza brunch. You’re sure to love standards like avocado toast and chicken & waffles. But for the more adventurous diner they’re also serving up dutch baby tacos, pulled pork hash, and all sorts of pizza options. Wash it all down with their delicious bottomless mimosas or bloodys, or try out a hangover coffee topped with a Do-Rite Donut!

Fried Chicken Brunch at Parson’s Chicken and Fish

Parson's Chicken & Fish - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App
Clayton Hauck for Parson's

If fried chicken is your favorite brunch food, you’ve got to head to Parson’s in Logan Square or Lincoln Park. For those not in a fried chicken sort of mood, they also offer delightful dishes like their pimento cheese scramble or a smoked salmon veggie club. Want something sweet? Their seasonal cobbler is made with fresh local fruit and topped with fluffy whipped cream. While you’re there, be sure to grab some of their signature beer, brewed in partnership with Revolution Brewing.

Brazilian Brunch at Sinhá

Sinha - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Eating the World

Head for the tastes of South America with Sinhá, a Chicago eatery serving up elegant Brazilian cuisine. The Sunday brunch buffet features farofa, a cassava meal dish, and delicious fried plantains, plus whatever delicious Brazilian delights the chef has chosen to make this weekend. You can expect a variety of dishes made from chicken, beef, seafood, and veggies, paired with mouthwatering hot sauces and chutneys. You’ll also get complimentary desserts, juice, and Brazilian coffee and tea. But if you’re looking for a boozy brunch experience, you’ll need to BYOB.

Foodie Brunch at Southport Grocery and Cafe

Southport Grocery & Cafe - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Southport Grocery & Cafe

At the Southport Grocery and Cafe you can enjoy an amazing scratch made brunch and then bring home delicious and fresh award-winning groceries to create your own foodie feast. This European style cafe offers amazing pastries like scones, cupcakes, cruffins, and savory hand pies. Their all-day breakfast favorites include a veggie quiche or their very own “grown-up pop tart”. Lunch options include the Southport Cuban, chop salad, or a grilled cheese featuring pickled green tomatoes and local apples. Wash it down with kombucha, housemade soda on tap, canned wine, or a beermosa. Southport Grocery and Cafe also happens to be a NextME partner, so even if there is a waitlist when you arrive, you can feel comfortable that it will be managed with ease. 

Filipino Brunch at Uncle Mike’s Place

Uncle Mike's Place - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Fab Food Chicago

Looking for something with an island flair? Uncle Mike's Place serves up their famous Filipino breakfast all day every day. Try the Longaniza, a sweet anise-wine chorizo sausage. Or devour their Tocino, an annato and anise cured pork shoulder. They’ve also got a variety of egg dishes and omelettes to chose from, plus pancakes, breakfast sandwiches, and authentic Filipino breakfast combos. For lunch dishes, there are all the usual sandwiches, soups, salads, and fruit plates. Plus sample the free homemade Lugaw rice soup that’s so good it’s also available to go. This place is a little slice of Pinoy heaven, on Grand Ave in West Town.

Louisiana Style Brunch at Wishbone

Wishbone - Top Brunch Restaurants Chicago No-Reservation NextME Waitlist App

Photo Courtesy of Bitches Who Brunch

You may not think of finding a farm-fresh Cajun brunch menu in Chitown, but at Wishbone West Loop, you’ll get just that. Enjoy a jambalaya omelette or crawfish cake benedict. The cajun shrimp and grits and chicken andouille hash will remind you of a lazy Sunday morning in the French Quarter. And of course they’re serving up southern favorites like chicken and waffles, corn cakes, and buscuits and gravy. Brunch cocktails on offer include the bloody mary or an irish coffee, as well as unique concoctions like the corpse reviver #312 and the mud bone.


8 Great Examples Experiential Marketing NextME Waitlist App

8 Great Examples of Experiential Marketing

How Top Brands Use Experiential Marketing

It seems that everywhere we go today, we’re bombarded by advertising. For many, this means traditional means of marketing a product are less effective. They fade into the background as just so much white noise. So how can a company get their message noticed in this increasingly competitive space?

Enter experiential marketing.

What is Experiential Marketing?

8 Great Examples Experiential Marketing NextME Waitlist App

Photo Courtesy of Parker Design Consultants

While you may only be encountering this term recently, it’s likely that you’ve seen experiential marketing many times. Marketing booths at fairgrounds and conferences, car shows, and sample booths are all common examples that have been around for decades.

Experiential marketing is marketing in the real world, in ways that grab the attention more than your typical ad ever could. The methods and specifics are as varied as the products and companies using this technique, but they all have one thing in common. It means interacting directly with your target market and creating memorable experiences, no matter how small or how large.

Why is Experiential Marketing Important?

In today’s increasingly crowded marketplace, smart brands are stepping up their game. Those who pay attention are learning that the best way to capture attention is to stand out from the commonplace. It’s not enough to just hand out a sample or a sales pitch. Instead, marketers must create experiences that people will both remember and talk about.

The best examples of this are those events and experiences that go viral. In addition to reaching people in real time, you also get your message in front of their social networks when they share their experience. In effect, each person reached directly becomes a brand ambassador, spreading your message for you. It’s the kind of reach many brands couldn’t afford to buy, but with a little creativity, it can be created.

How Your Brand Can Use Experiential Marketing

So how do you incorporate this into your brand strategy? The most important thing to remember is that the experience should be unique, and should be intimately tied with your product or message. Here are a few memorable examples to help get your creative juices flowing.

BMW’s Ultimate Driving Experience

BMWs Ultimate Driving Experience - 8 Great Examples Experiential Marketing NextME Waitlist App

Photo Courtesy of BMW

What’s the best way to market cars? The test drive. It’s a tried and true method that dealerships have been using for as long as we can remember. But many times, people don’t go test drive a car until they’re pretty sure they want to purchase it. So how does a manufacturer use test driving to get new customers who are not already considering their vehicles? BMW has found a way.

The Ultimate Driving Experience is open to the public at race tracks across the country. But this is not your typical test drive. Rather than cruising comfortably through city streets or suburban neighborhoods, this experience lets you drive in ways you never have before. Spend two hours with professional driving instructors and get behind the wheel of a BMW 3 Series in their Autocross. M Car Control gets you access to a full day with driving coaches, slalom courses, and high-speed skids. The xDrive Experience is a cross between a driving course and a roller coaster, as you take the X5 and X7 through a specially designed course. And for those looking for a tamer experience, there are street drives and even a teen driving school program.

Doc McStuffin Check-up Campaign

When Disney Jr. was looking for a way to market the Doc McStuffin program to their young audience, they knew they wanted an out-of-the-box idea. The show is about a six-year-old girl who has created a health clinic for broken and ailing toys. What better way to promote this than by allowing kids to take on the role of toy doctor themselves?

At retail stores across the UK, a Doc McStuffin’s check up clinic allowed for just that. Big Ted, a larger than life teddy bear, was sick. And little ones could help diagnose and treat him. First, in the waiting room, kids got to watch clips from the show, and get creative with coloring pages and puzzles. Then came doctor training, where kids learned how to give a teddy bear check-up. Once they passed their exams, they got to take home a certificate and a “Doc Is In The House” door hanger to help them set up their own backyard clinics!

Inc. Founders House at SXSW

Inc. is a magazine and website catering to entrepreneurs and small business owners. When they wanted to spread brand awareness at SXSW, they came up with a useful and fun idea. The Inc Founders House is a “one-of-a-kind founders-only space for the extraordinary people starting, running, and growing businesses.”

Inc Founders House SXSW - 8 Great Examples Experiential Marketing NextME Waitlist App

Photo Courtesy of Inc. Media

During the festival, the Founders House hosts invite-only happy hours and speakers who can help the next wave of entrepreneurs get their projects off the ground. They’ve chosen some of the most influential founders to bring their own personal brands of inspiration to those who can benefit from them most. And the movement continues throughout the year with the Founders Project, which pairs top-notch founder mentors with up-and-coming entrepreneurs.

Harry’s Bartershop

Online subscription clubs are huge right now. They’re a great way for brands to cut out the middle man and send their products directly to consumers. And the subscription concept virtually assures repeat business. What’s not to love? For Harry’s, a shaving subscription service, the difficult thing can be to get consumers to give up their tried and tested brand and make the switch.

Their solution? Harry’s Bartershop. (Yes, you read that right.) This pop-up shop in NYC allowed consumers to barter one overpriced brand name blade for two (or more) of Harry’s. The pop-up store was designed to look like a typical home bathroom, complete with bathtub, toilet, and vanity. But inside that vanity mirror awaits the staff, ready to help consumers trade in their old razors for new ones, and experience the quality and comfort of Harry’s products.

Did You Mean MailChimp?

Sometimes it can be hard for people to find your brand once they’ve seen your marketing. No matter how many times you repeat your business name, there will still be some folks who mishear it. And still others will be thwarted by typos and autocorrect fails. MailChimp has decided to take this problem and turn it into fun marketing for their brand.

They’ve created several brand sites: FailChips, MaleCrimp, NailChamp, WhaleSynth, VeilHymn, and SnailPrimp. Then there were the attention-grabbing short films, like MailShrimp, KaleLimp, and JailBlimp. It’s all part of their “Did You Mean” campaign. And it’s an incredibly memorable way to get their real name in front of new eyes. So whether you want to go behind the scenes on a music video shoot or vote for the best new trends in nail art, you’ll be directed back to the MailChimp site to learn more about their marketing platform.

Nivea Bubble Billboards

A fresh sheet of bubble wrap is hard to resist. The feeling of popping those little plastic pillows is unlike almost any other. Likewise, blowing soap bubbles is the sort of innocent fun that most people associate with happy childhood memories. What brand wouldn’t want their name associated with these sorts of activities?

Nivea found a way to make this association a reality with a new billboard campaign that has plenty of people talking. First is the giant “Reduce the bumps” billboard that’s covered with bubble wrap. It invites passers-by to pop to their heart’s content. Next they created a billboard with the tagline “Oxygen is a wonderful thing” that actually blows bubbles from a giant Nivea bottle.

Nutanix’s .NEXT Conference Tech Lab

Want the ultimate experiential marketing option? Instead of presenting your product at some industry conference, why not create your own? One tech brand has opted to do just that.

Nutanix Next Conference - 8 Great Examples Experiential Marketing NextME Waitlist App

Photo Courtesy of Nutanix Inc.

The .NEXT Conference is an annual event sponsored by tech company Nutanix. More than just a brand spotlight, this full-fledged event is designed to help global IT leaders learn about the latest and greatest developments in data center and cloud tech. A key feature of the conference is the ability for attendees to get a first-hand look at the latest Nutanix products. There are also plenty of speakers, training and certifications, and hands-on labs too.

SYFY Karaoke Bus at Comic-Con

Comic-Con is probably the biggest pop-culture and geek gathering in the country. Every year fans and creators alike descend on San Diego for four days of fun and revelry. And if you’re in the comics, video game, fantasy, or sci-fi entertainment business, you definitely want to be there to reach your target audience.

The SYFY channel has found a fun and fantastic way to be a part of the festivities. They’ve created karaoke bus tours featuring the actors from their show “The Magicians”. On this slow-rolling double-decker bus, you can sing along with your favorite tunes and serenade onlookers. As if that wasn’t enough fun for one convention, they also employed a NOLA style marching band. And finally, they created a geek wedding chapel where couples were united in legally binding bliss by none other than Orlando Jones. It was all designed to celebrate the network’s 25th anniversary in true Comic-Con style.

Pop-Up Restaurants

Before pop-up restaurants, food truck were all the rage. In recent years, pop-up restaurants have become extremely successful, due in large part to their ability to instill a sense of urgency in consumers. For a deep-dive on how to start a pop-up restaurant, which includes tips, cost, and examples, check out 2nd Kitchen.

Why Proper Waitlist Management is Crucial to Experiential Marketing

8 Great Examples Experiential Marketing NextME Waitlist App

At the end of the day, it doesn’t matter how amazing your concept is if it’s not well executed and well managed. And a good experiential marketing concept is bound to draw crowds, so you’ll need to be prepared for them. Long lines and unclear wait times are likely to chase potential customers away before they have the chance to interact with your brand. Instead, utilize a waitlist management solution, like NextME, to keep things moving efficiently and keep visitors happy and engaged as they wait.

NextME has played a big part in the success of several of the examples above. When BMW needed to manage the crowds at 16 different events in 16 cities across the country, NextME stepped up with a standardized tool to ensure quicker turnarounds at each location. When the .Next conference needed to manage the lines waiting to engage with their Hands-On Lab, NextME’s mobile guest engagement platform helped them increase brand awareness. And when the Karaoke busses at Comic-Con wanted a quick and easy way for attendees to digitally reserve their spot on the singalong tour, NextME allowed them to do just that.

As you’re planning your experiential marketing strategies, don’t forget that you’ll need a way to keep waiting guests happy. Contact NextME to discuss how this fully customizable solution can work for your brand strategy.


Do Restaurants Win or Lose when Review Sites Manage their Waitlists?

Diner Review Sites and Waitlist Management - The Inherent Conflict of Interest

Diner Review Sites Waitlist Management NextME Yelp

Photo Courtesy of Twilio

With the introduction of ‘Jump Into Line’ and other features, Yelp is making waves in the restaurant waitlist market. Since it’s a big name that most everyone knows, many diners are jumping on board but restaurant operators have been feeling wary of implementing Yelp’s new features. Yelp’s acquisition of NoWait in March of 2017 brought them a large number of restaurant clients who may not necessarily approve of Yelp’s service or practices. Although using one platform for everything - from waitlist management and operations to diner reviews - seems like a good idea, we began to wonder… Who really wins and loses when a diner review site starts managing a restaurant’s waitlist?

Having easy access to a review platform and the ability to book a reservation is a win for consumers - we aren’t here to debate this fact. But what about the conflict of interest this creates for businesses? Based on our research and the opinions of some industry experts, it’s clear that there must be a compromise solution that provides a great experience for customers without being detrimental to restaurant operations and brand perception. It seems a number of restaurants aren’t happy with the platform and are looking for alternatives. Here’s why...

Sending diners to a review site while waiting in line can increase negative reviews

We all know that there are certain times we can expect a crowd at our favorite restaurants. But that doesn’t mean we don’t hate waiting. If you’re using a review app to manage your restaurant’s waitlist, you’re sending people to a review site at the exact moment they’re most likely to be annoyed by having to wait.  

According to The Street, two of the top restaurant complaints are an unexplained wait and slow service. Review sites like Yelp are trying to sell restaurateurs on a system that would recommend customers post a review while they’re waiting for a seat. Common sense says this is a bad idea. And yet, many restaurants are turning to this review site to manage their wait lists.

Wouldn’t you rather have a simple and effective waitlist solution that allows you to control the content your waiting customers are given? NextME allows you to do just that. With this easy-to-use app, you can send your guests to a page that gives them information and entertainment, rather than asking them for reviews. Your guests can explore the menu, learn about current specials, and interact with social media. So their wait time will seem shorter and they’ll be ready to order by the time they’re seated. The best part about NextME is that diners DO NOT have to download a mobile app.

Review sites build features that benefit diners, not necessarily restaurants

At first, Yelp’s ‘Jump Into Line’ feature may seem like a good idea. Customers can get their names on your list remotely, so they’ll have less wait time when they arrive. Great, right?

What about when large parties jump in? And how can your host or hostess quote accurate times when they don’t know who may be jumping in? There are a number of reasons this feature may not be a good fit for every restaurant.

But review sites like Yelp has now made it mandatory for restaurants to use their 'Jump Into Line Remotely' feature. Don’t like it? Tough. You’re stuck with it.

NextME, by contrast, allows you to opt-in for only the features you actually want. Our system has launched a similar feature to allow guests to put their names on the list remotely, but you won’t be stuck with it if it doesn’t work for you. Instead, you’ll get to try it out, see if you like it, and if not, simply turn this optional feature off. With NextME, you maintain control over what features are offered to guests, to help you create the most efficient and useful system for your needs.

Review sites are overpriced compared to apps that specialize only in waitlist management

We all know margins in the restaurant industry are notoriously thin. Managing the money to keep your head above water can be a challenge during slow periods. So why would you want to pay big money for a system that doesn’t even work well for you?

Review apps like Yelp, are highly overpriced compared to other apps that specialize only in waitlist management. Yelp just increased its price from $100 per month to $300 per month. That’s $300 out of your budget each and every month. Wouldn’t you rather spend that money elsewhere?

By contrast, NextME's paid plans start at $29.99 per month, and we even have a free option for those who are just starting out or who don’t need our more in-depth features.

So you can spend your money on a big name, hoping you can make your restaurant fit into their system. Or you can spend way less for a top-notch system that is customizable to fit your needs. The choice is yours.

All review sites require diners to download a separate app to check their places in line

Some guests are more than happy to download and store dozens of apps on their phone, no matter how frequently they may use them in the future. But more often, convincing a guest to use precious space on their phone is a challenge. And for others, they just don’t want to be forced into downloading something that they’re not sure will be of benefit.

All review sites require diners to download a separate app to use the waitlist feature. So your restaurant winds up having to sell diners on someone else’s business. And if they don’t buy in you’re forced to manage their wait on your own, separate from others who have the app installed. This is inefficient and inhospitable to new guests.

One of the major benefits of NextME is that our system doesn't require, or even request, a download. Instead, we’ll simply text a link to waiting diners, and they can then view content on a web page you’ve designed. Your host stand will have the app, guests will have a seamless experience directed through the web browser of their choice. What could be simpler?

The bottom line...

You want to entertain and inform, not beg for reviews from annoyed guests. You want to maintain control over your business and use only the features that actually work for you. You want to keep costs low and features high. And you want a solution that doesn’t require guests to download yet another app they don’t actually want.

NextME offers all this and more. Why not schedule a demo today to see how our waitlist solution can work for you?


How to Plan Great Gaming Events by NextME Waitlist App

How to Plan Great Gaming Events

How to Plan Great Gaming Events by NextME Waitlist App

Tips for Planning Amazing Gaming Events and Conferences

PAX. Playthrough. London Games Festival. E3. Gamescom. Tokyo Game Show. BlizzCon. MineCon. HaloFest.

What do all of these gaming events have in common? Crowds. More specifically, a need to manage the masses of people seamlessly.

If you've ever been to a gaming event, you probably understand the frustration. You don't want to lose your place in line, but you don't want to have to stand around all day waiting either. There are a million things to do and see, and you have to divide your time well if you plan to get to all the essential ones.

If you're running one of these mega cons, or even a smaller, local gaming event, it's a big problem. You want the whole experience to run smoothly, and you want to keep your gamers happy. Fortunately, we have a few tips to help you manage your next gaming event seamlessly.

Build a Community Before the Event Starts

How to Plan Great Gaming Events by NextME Waitlist App

It’s easy to think that a gaming event is all about the game. But here’s an inside secret: it’s all about the community.

Gamers can play their favorite games in the comfort of their own homes. They don’t even have to put on pants to do so. So what’s the point of getting dressed, going out, and attending a live gaming event?

The biggest draw is the opportunity to bump elbows with fellow gamers.

So how do you build a community during your event? You can’t. The community has to start before you ever open the doors to your event.

In the days, weeks, and months leading up to your event, it’s time to step up your social game. Use social media, gaming sites, twitch.tv, and other online options to engage with the players who will be attending. But more importantly, give them the opportunity to engage with one another.

Rivalries, alliances, and networking can only happen if you lay the groundwork. And they’re essential for a noteworthy gaming event.

Allow Attendees to Plan Their Time

How to Plan Great Gaming Events by NextME Waitlist App

The devil’s in the details, right? Well, better get busy nailing him down.

Sure, you could wait until the last minute to plan out the schedule, map out your space, and get on top of those nagging details. But you’d be missing a huge opportunity.

Want to build buzz? Release as many concrete details as you can. Let your gaming community plan out their time at your event weeks in advance. Let them know what your tournament schedule is going to look like. Give them details on everything that’s going to be happening on the day. Tell them about sponsors, vendors, giveaways, even what foods are available onsite and nearby.

In short, give them lots to think about and lots to talk about. They’ll thank you for it by sharing their excitement with friends and fellow players.

Manage Waitlists and Times Without the Tether

At any decently-sized event, there’s going to be waiting time. It’s pretty much inevitable. There will be lines for check-in, lines for panels, lines for booths. The last thing your attendees want to do is stand in line.

Fortunately, there’s a better option. Using a service like NextME allows your gamers the freedom to wander around while they wait. They can go browse vendor booths, grab a snack, or cheer on their friends who are playing elsewhere.

Once they check in for a tournament or booth, they’ll receive a quick text message with a link. There’s no app for visitors to download. They’ll click through to a browser-based page where they can watch their place in line from anywhere inside or outside your venue. When it’s almost their turn, they’ll get another text alerting them to come back. And they can accept or decline if they’ve changed their mind.

And since you get to control what waiting gamers see when they click, you can use the space however you want. Send them to your social media pages to help spread the word about how amazing your event is. Advertise the after-hours party going on down the street tonight. Direct them to visit your site or to engage with your sponsors.

But one thing you won’t have to do? Make them stand in physical lines.

Follow-up to Build an Audience for Your Next Event

How to Plan Great Gaming Events by NextME Waitlist App

Once your event is wrapping up and you’re getting ready to close the doors, it would be easy to think you deserve a break. But if you plan to host future events, you can’t afford to lose the buzz and energy you’ve spent all this time building!

Before the end of this event, start hyping the next one. Ideally, you should already have the dates, times, and venue nailed down. Offer a pre-registration or at least let attendees sign up to receive updates as the details become available.

Then, follow up. Ask for feedback, and then actually listen. Keep your community strong with online events or giveaways. Don’t let a month go by without communicating with your audience.

It’s a whole lot easier to maintain the connections that you’ve worked so hard to make than it is to create new ones. Keep expectations high and send out buzz-worthy messages. You can expect your fans will share their experience and their enthusiasm with others too!


NextME's Guide: Top 10 Brunch Spots in Atlanta

Top 10 Brunch Spots in Atlanta

The city of Atlanta takes brunch seriously. So seriously, in fact, they’ve even rewritten local laws around this delightful weekend gastro feast. It’s no wonder then that there are so many amazing options for fun and fantastic brunching throughout the metro Atlanta area! But what if you’re looking for something beyond the usual eggs and pancakes menu? We’ve got the scoop of some of the most interesting and unusual brunch spots from all across the Gate City.

Vietnamese Brunch from at Bonton

Photo Courtesy of Atlanta Magazine

Looking for a bit of funky Asian flavor with your brunch favorites? One of our favorite international brunch spots in Atlanta metro is Bonton on Myrtle Street. Known for their blend of Vietnamese street foods and Cajun seafood boils, this unassuming pink brick building has a delightfully quirky brunch menu. You can get brunch classics with a twist, like the Lafayette Breakfast Sandwich, the Vietnamese Omelet Bahn Mi, or Pancake Banh Xeo. Or pick any of the fabulous dishes from the dinner menu and add an egg for just $2. And don’t forget the mimosas, bloodys, and other boozy breakfast drinks!

Jewish Deli Brunch at The General Muir

Photo Courtesy of Eater Atlanta

The General Muir is a classic New York-style Jewish deli located in Emory Point. Their brunch offerings include several open-faced bagel selections along with plates like their pastrami and egg sandwich or the delightful smoked hash with crisped pastrami and caramelized onions. All of their bread and baked goods come from their own bakery, TGM Bread, located next door. And they have some of the most delish classic Jewish delights like matzo ball soup and latkes served with applesauce and sour cream.

Country Diner Brunch at HomeGrown

Photo Courtesy of Thrillist

If you’re in the mood for an incredibly unpretentious brunch, Home Grown Georgia is your go-to brunch spot. Inexpensive, locally grown comfort foods abound at this super low-key eatery. They grow some of their produce on-site, and source the rest as locally as possible. In fact, they invite you to take a wander through the garden, as long as you stay on the paths. You absolutely must try their signature Comfy Chicken Biscuit, and their enormous pancakes are enough to fill any appetite.

Outdoorsy Brunch at Ladybird

Photo Courtesy of Ladybird

When you’re in the mood for some delish brunch alfresco, Ladybird Grove & Mess Hall in Atlanta's historic Old Fourth Ward is your perfect brunch spot. Their menu is an imaginative offering of what they call “elevated campfire cuisine.” Standards like their biscuits with sausage gravy and shrimp-n-grits are plied alongside more unique options like grilled romaine with poached egg, or their Base Camp boards designed to share. Wash it all down with a Redneck Mimosa or Ladybird Bloody Mary, and afterward take a stroll along the beltline, it’s certainly close enough!

French Market Brunch at Le Petit Marché

Photo Courtesy of Le Petit Marché

Le Petit Marché literally translates to “the little market” and it’s absolutely the perfect name for this brunch spot in Kirkwood. Their french toast sandwich is legendary among the regulars, and the cheese grits or chicken sausage are also favorites. Best of all, everything is market fresh and they’re known for their friendly service and homey vibe. They even pass a guest book around the restaurant so you can leave your comments and read the stories of those who’ve dined before you. If the weather is good, opt for a seat on the patio, and now and then brunch is accompanied by live music.

Gourmet Brunch at One Eared Stag

Photo Courtesy of One Eared Stag

No listing of the top brunch spots in Atlanta would be complete without a mention of the fabulous offerings at the One Eared Stag. They have all of the usual delights, with a gourmet twist. They have options like chicken salad with truffles, milk-fed veal with chimichurri, and quail eggs sunny side up. Feeling a bit adventurous? Order the Chef’s Breakfast. It’s not on the menu because it’s literally whatever the chef feels like making for you. But don’t worry, it includes half a dozen options on one tray, so if you don’t like one dish, you’re sure to enjoy the others!

Dog-Friendly Brunch at Publico

Photo Courtesy of Publico

Looking for a brunch where your favorite furry companion can be welcomed? Publico is your dog-friendly Atlanta brunch spot. Their Sunday Funday Brunch features a live DJ and mimosa and cocktail specials plus a delightful array of food options for you and your pooch. Dine on the patio with your pup where they even have a full puppy menu, with all of its proceeds going to support the Howell Mill Humane Society. And the human brunch menu offers food you’re going to fall in love with. Everything is made-from-scratch and made-to-order, and as locally sourced as possible, for a fresh, unique taste you won’t find anywhere else.

Family Friendly Brunch at Ration + Dram

Photo Courtesy of Ration + Dram

It’s not often that a bar offers a kid’s menu, booster seats, and crayons, but on weekend mornings Ration + Dram is a great option for a family meal. Dubbed the “Best family-friendly brunch in metro Atlanta” by the AJC, this local bar with a fun kids’ Brunch menu is perfect for the littles as well as the adults. They even offer kid-friendly mocktails like juice blends and rootbeer floats. For the grown-up set they serve up chicken biscuits, eggs benedict, and their own creations like the Sweet Lady or The Gringo. And of course, you can pair your brunch faves with boozy faves like bloody marys or one of their communal cocktail punches.

Tex-Mex Brunch at Superica

Photo Courtesy of Superica

Looking for a little spice in your Sunday morning fare? Superica is the brunch spot that brings you a border-town feel without having to leave town. With two locations, Krog Street and Buckhead, this eatery’s fare is so popular it’s got its own cookbook. For brunch, they offer south-of-the-border options like their migas plate, tamales with eggs, or chilaquiles with avocado. Or go for the BBQ brisket sandwich served on Texas toast with guac, jalapeño pickles, and two sunny side up eggs. It’s a taste of Texas you won’t soon forget!

Weekday Brunch at Twisted Soul Cookhouse & Pours

Photo Courtesy of Twisted Soul

The weekends were pretty much made for brunch, but if your days off don’t fall on Saturday and Sunday, your options become more limited. Don’t worry! Twisted Soul in Westside has you covered. They offer an amazing brunch variety seven days a week. Try imaginative sandwiches like the Harissa Hot Chicken Muffuletta, or salads like the Seasonal Soul Salad with Moscato poached pairs and duck prosciutto. Entrees include crispy catfish with pimento cheese grits or the southern tofu scramble full of soul food faves like black-eyed peas and collard greens. Whatever you do, save some room for Ivy’s Heavenly Peach Cobbler. You won’t be sorry!


Innovative Ways to Engage Event Attendees

Top Ways to Increase Engagement at your Events

Photo Courtesy of CES 2019

Any organizer who has been in the business for long knows that event engagement is an excellent way of measuring the effectiveness of your events. Simply put, engagement is how fully your attendees are participating and how much of their attention your event has captured. If attendees are tuning out or working on other things, you’ve lost them. So it’s important to captivate your audience, from the moment they arrive until the event doors are closed. But how?

Encourage Real-Time Feedback

Asking event attendees what they thought of the event after it’s over is a useful way to improve your outreach. But when guests have a great experience or need someone to complain to, they want to be heard right now. The good news is, since every one of your attendees is likely carrying a phone, you can make that happen easily.

Create a virtual suggestion box and publish it before the event even begins, allowing them to have input through the registration process and leading up to the big day (or days). Include polls and survey questions in presentations or on event literature. Encourage them to text your brand or engage with social media via targeted hashtags, then be sure to monitor and respond to those feeds in real time. Create an event app that allows them to interact with and give feedback on every part of your event, in real time. The options are endless and often easily implemented with the help of current event management technology.

Skip the Lines with a Digital Waitlist App like NextME

Nothing will lose a captive audience quicker than to make them stand around and wait. If you want to keep your attendees engaged and excited about your event, allow them to skip the lines and spend that time learning, networking, or exploring instead. One simple and effective way to manage this is with the NextME app. It allows attendees to sign in quickly and then go do other things while they wait for a panel to start or an interactive experience to be ready.

Rather than forcing visitors to stand around waiting their turn, NextME allows them to sign in with just a few simple details. The app will then text them a link that includes a countdown to their place in line. You can customize this link to include all sorts of information, links to your social media, prompts to help them engage further with your brand, and even interact with your eCommerce site. They can then wander the event as they please, spend some time networking with other attendees, or go grab a snack or a quick drink. A few minutes before their spot is ready, the app will prompt them to return. They can confirm or cancel their reserved spot with a quick return text. During and after the event, you’ll get insightful and actionable reports on everyone who checked in, allowing for easy follow-up and feedback. And all of this without requiring them to download a thing!

Make Networking Simple and Fun  

One of the biggest reasons for attending in-person events is the ability to network with peers across the industry. Not only that, good networking automatically means increased engagement and a more favorable response to your event. Why not make it easier with fun and interactive networking games?

Create a networking scavenger hunt, where attendees have to interact with one another to fill in a list. Use simple prompts like, “find someone with the same initials as yourself,” or “find someone celebrating a birthday this month.” Once they’ve completed the hunt, they’re in the running for a door prize or other gift. They’ll meet tons of new people, have fun doing it, and possibly walk away with a prize.

Encourage smaller networking groups. Large networking mixers can be intimidating, and it’s often hard to find the right contacts in a room of hundreds of people. Instead, have your attendees fill out questionnaires at registration and then use the data to place them into smaller, targeted groups of 20-25 people. This will help to encourage more meaningful connections and provide increased value for attendees.


NextME's Guide: Top 10 Brunch Spots in Los Angeles

Top 10 Brunch Spots - Los Angeles

Brunch is one of the best ways to spend a lazy weekend morning or afternoon. And with staple foods including eggs, toast, bacon, and all sorts of yummy breakfast baked goods, it’s hard not to love! But if you’re in L.A. and you’re tired of the usual brunch scene serving up the usual brunch fare, where do you go? We have a few delightfully unique options for brunches that break the mold!

Steakhouse Brunch at the Golden Bull

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

(Photo Courtesy of Eater LA)

Bacon and eggs are excellent as breakfast staples go. But if you’re more in the mood for a nice juicy steak, consider the Golden Bull in Santa Monica for your brunch destination. For those who haven’t been there recently, this historic steakhouse was renovated in 2018. The Chophouse Hash is an excellent choice, featuring ribeye steak, potatoes, asparagus, mushrooms, chimichurri, watercress, and sunny-side-up eggs. Or go for a more traditional option with their Steak and Eggs plate, perfectly paired with a sauce poivre vert.  

Very Veggie Brunch at Yarrow

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of Yarrow

If a heavy meat-laden meal isn’t really your cup of tea, you might prefer the brunch options at the Yarrow cafe on Fairfax. It’s a veritable celebration of fresh produce options, as toasts, salads, and yogurts. There are also gluten free and vegan baked goods to be had, and it’s all perfectly complimented by a selection of hot beverages from Endorffeine coffee. Since they serve only the finest and freshest ingredients, you can expect to find a menu built around in-season veggies and fruits every time you visit!

Down Under Brunch at Little Prince

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of Little Prince

Little Prince in Santa Monica was designed as a way to bring the tastes and feel of Aussie culture to Southern California’s food scene. Their brunch menu is a fun twist on traditional breakfast foods: green pea pancakes with market greens and herbs, smoked salmon hash with seaweed hollandaise, and baked eggs with smoked cauliflower to name a few. They also carry a number of fun and funky brunch cocktails like their Kimchi Bloody Mary or Coconut Oatmilk “Horchata” and several coffee, wine, and beer options.

Barky Brunch at Ray’s and Stark Bar

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of BizBash

How about a brunch where you can bring along your favorite furry friend? The Barky Brunch at Ray’s and Stark Bar might be just the thing for you and Fido alike! They offer a few dog friendly treats along with a huge variety of brunch options “for human companions”. In addition to more traditional offerings like pancakes and burgers, they serve up heirloom tomato salad with watermelon and italian pesto, a variety of artisan pizzas, and desserts including ricotta cheesecake or passion fruit mousse.

Pizza Brunch at Love & Salt

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of  Eater LA

Speaking of brunch and pizza, if you haven’t already you’ve simply got to try Love & Salt's pizza brunch in Manhattan Beach. This italian-inspired eatery offers up a selection of unique pizza options including guanciale & jalapeno pesto, duck egg, or roasted mushroom pizzas. There are plenty of plated brunch options from around the world, including their version of shakshuka, croque madame, and chilaquiles.

Sunday Pool Party Brunch at No Jealousy

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of No Jealousy

For those looking to continue the fun of Saturday night, No Jealousy in Liaison Hollywood offers a Sunday Party Brunch you’re going to love. The combination of classic brunch dishes with champagne, huge punch bowls, and baby bottle cocktails is set against the backdrop of top 40/house music and costumed staff. Come in costume, or not, your call. But definitely come prepared to party like it’s still Saturday night!

Turkish Inspired Brunch at Kismet

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of LA Magazine

For a blend of Middle-Eastern and Mediterranean brunch flavors, Kismet in Los Feliz will not disappoint. Spreads and salads, Turkish dishes, flaky breads, and yummy sweet stuff make up this delish menu. Be sure to try the broccoli toast with pumpkin seeds and pomegranate, and if you really want the full experience, order the Turkish-ish breakfast. It’s a little bit of everything, all seasonally sourced and perfectly prepared.

Home Grown Brunch at Manuela

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of Eater LA

For flavors sourced much closer to home, you’re going to want to hit Manuela's brunch at Hauser & Wirth. The ingredients used to create their delicious dishes are sourced locally as often as possible. Even the craft beers are from local breweries. And for the ultimate in local freshness, they even maintain a garden on the grounds with chickens, herbs, peppers, and more. Enjoy dishes like barbecued Morro Bay oysters, Warren pear salad, grilled local yellowtail, and wood grilled sunchokes. There are a variety of fermented foods on offer here, from fresh cucumber pickles to carrots, green tomatoes, and kabocha. It’s all done in house and each with their own unique flavors and textures. But there’s more to this eatery than just the wonderful food coming out of the kitchen. You’ll also want to take in the galleries surrounding it, for the perfect weekend destination downtown.

Seafood Brunch at Herringbone

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of Herringbone

Maybe the delights of the local fish market are more to your liking. If so, you’ll love the weekend brunch at Herringbone in Santa Monica. Enjoy standard brunch fare like sticky buns, the farmer’s market scramble, and mixed greens salad. But the shining star here is the seafood. They have ceviche and poke, oysters on the half shell, stone crab and avocado toast, and delicious lobster rolls. Wash it all down with bottomless mimosas, endless rosé, or one of three bloody mary options.

Brunch Buffet at Inn of the Seventh Ray

Top 10 Brunch Spots in LA - NextME Waitlist App Guide

Photo Courtesy of  Inn of the Seventh Ray

For an upscale buffet brunch you’re going to adore, you have to make the hour-long trek to the  Inn of the Seventh Ray in Topanga. Food choices include a granola bar, bagel bar, waffle bar, seafood bar, and three salad bars. You’ll also find delicious brunch dishes like eggs benedict with duck bacon, chipotle-barbecue free range chicken, and white bean stew featuring roasted kale and swiss chard. But if the food isn’t enough to pique your interest, the setting surely will! Rated by Zagat as one of the best outdoor dining experiences in LA, their patio sits beside a trickling stream and is surrounded by greenery and a natural woodland backdrop.