Restaurant Operations

With the introduction of ‘Jump Into Line’ and other features, Yelp is making waves in the restaurant waitlist market. Since it’s a big name that most everyone knows, many diners are jumping on board but restaurant operators have been feeling wary of implementing Yelp’s new features. Yelp’s acquisition of NoWait in March of 2017 brought […]

Technology has woven itself into nearly every corner of modern life – from the smartphones in our pockets to the sophisticated systems powering our vehicles. The restaurant industry is no exception. Touchscreen beverage dispensers give diners greater choice and a seamless self-serve experience. Biodiesel converters transform used fryer oil into fuel for delivery trucks and

Mother’s Day is known as one of the busiest day of the year for restaurants, and it’s right around the corner! You may be wondering how to handle the extra demand. Here are our best tips for creating a special day that your guests will remember fondly for years to come. Staff up No matter

So you’ve managed to land the position of the host at one of the hottest eateries in town. Go you! We know you’re going to rock this position, but in case you could use some tips, we’ve got your back! Whether this is your first hosting job, or you’ve been at this for years, it

It’s a nightmare for any restaurateur: lots of empty tables on Valentines Day because of no-shows. The notoriously busy holiday, when everyone wants to wine and dine their sweetheart, is regarded as the second busiest day for the restaurant industry (falling just short of Mother’s Day). And no-show reservations cost big money. But Valentines Day

When it comes to marketing, relevance is everything. Everyone talks about targeted, contextual advertising, but very few channels actually deliver it. The restaurant industry, currently navigating one of its most competitive periods in recent memory, is a prime example of a space where the gap between marketing intention and execution remains wide open. After expanding

The restaurant industry is one of the most competitive businesses there is. That means that whatever initiatives you launch, consistency is everything. One of the most common mistakes restaurants make isn’t starting the wrong programs. It’s starting too many and sustaining none of them long enough to see results. The better approach: pick one or

Running a restaurant and getting customers in the door is not easy. Even popular restaurants are seeing prospects flee towards the exit due to long wait times for a table. NextMe’s digital waitlist for restaurant employees is significantly improving the customer’s experience at the front-of-house (FOH) and has helped restaurants increase customer retention during wait

Over the past year, restaurant marketing has evolved quickly. Most of the conversation has centered on visibility – making sure people know you exist and that the food you’re serving is worth their time. That’s the foundation. But executing it well requires an honest look at where you are before chasing the latest trend. Start

The pen-and-paper waitlist has had a long run. So have those clunky, germ-covered pagers. It’s time to move on from both. NextMe is a digital waitlist platform built for restaurants that makes the waiting experience better for everyone involved. Hosts get a clean, efficient system for managing walk-ins. Diners get a real-time view of their