The challenge
NextMe was tasked with helping Deckel & MoneyPenny’s client, GE Appliances, manage their waitlist of retail stores who wanted to buy their products at wholesale. The goal was to find a way to “prep the line” of potential buyers using a guest engagement platform while consumers waited to see a GE Appliance expert at their exhibit.
The solution
Deckel & MoneyPenny used NextMe in place of pagers to check in attendees at the GE Appliances exhibit and manage the waitlist of retail store buyers. NextMe helped prep the line while buyers waited to see a GE Appliance expert.
The results
NextMe improved the attendee check-in experience by eliminating over-crowded exhibits and increased 1:1 consultation times between GE Appliance sales reps and attendees by 35%. Not only that, Deckel & MoneyPenny saved their client upwards of $5,000 from using outdated and costly pagers.
