# Keep your dispensary line moving and off the sidewalk > NextMe is the leading waitlist solution helping cannabis dispensaries keep lines moving, stay compliant, and retain more customers. Source: https://nextmeapp.com/industries/dispensaries/ Dispensaries NextMe is a cannabis dispensary waitlist app and queue management system built for a fast-changing industry. It helps retail cannabis dispensaries across the nation manage their waitlist, stay compliant, and keep lines moving. [Try it free](https://web.nextmeapp.com/signup) [Book a demo](https://nextmeapp.com/request-demo/) - [4.8 on Capterra](https://www.capterra.com/p/165482/NextMe/) - [5.0 on Clutch](https://clutch.co/profile/nextme#highlights) - [5.0 on G2](https://www.g2.com/products/nextme/reviews) ![Waitlist dashboard with the virtual waiting room on a guest phone, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-waitlist-app-nextme_1M6kV8.webp) Trusted by dispensary teams like Trilogy Health Wellness Community, The Source Dispensaries, Sweetspot, Oasis Cannabis Dispensary, Shangri-La Dispensaries, Nature's Care & Wellness, Herbology Cannabis Co., Zen Leaf ## How NextMe works for dispensaries 1. ![Self check-in form where guests join the waitlist from their phone, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-self-check-in-form-nextme_Z1dHxxK.webp) ### Customers join the waitlist from anywhere Customers join your waitlist from your website, a tablet or kiosk, or a QR code at your door, then wait in their car or nearby. Your check-in form collects what you need, like a medical ID number or date of birth. 2. ![Multiple queues managed on one waitlist, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-multiple-queues-nextme_Z3kr0v.webp) ### Staff manage the line from one dashboard See every customer waiting, their estimated wait, and where they are in line at a glance. Keep in-store shopping and curbside pickup in separate queues, and send a text update in one tap. 3. ![Text message telling a guest they are ready to be seen, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-ready-text-message-alert-nextme_S1VFp.webp) ### Customers come in when it's their turn When it’s time, the customer gets a text to come in. No line out the door, no crowded storefront, no calling out names. ## How waitlist management systems benefit cannabis dispensaries - **30%** more customers retained - **40%** fewer wait-related phone calls - **Over 50%** of guests click into the virtual waiting room - **7** repeat visits per guest on average Dispensaries can have super long lines due to high demand and a heavily regulated intake process. A waitlist solution can help dispensaries streamline the flow of customers and prevent dreaded wait times and crowded storefronts. Most existing waitlist software is designed for restaurants and not catered to the cannabis industry. NextMe, on the other hand, is designed with dispensaries in mind and flexible enough to meet your unique workflow and reporting needs. Our powerful waitlist combined with unrivaled customer support makes us the leading choice for growth-minded cannabis companies. ![Analytics dashboard with volume, wait time and messaging metrics, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-waitlist-analytics-dashboard-nextme_Z1VBclS.webp) Virtual waiting room stats are 2026 year-to-date across all NextMe businesses. Engagement varies with wait time and waiting room content. ## Keep lines moving, stay compliant, and drive more revenue Wait times may be inevitable, but they don’t need to hurt your business. NextMe gives you all the tools you need to manage expectations and streamline your front of house (FOH) flow. Waitlist software doesn’t need to be overcomplicated, and we’re here to help you modernize your workflow in just a few easy steps. ![Exporting waitlist reports, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-waitlist-report-exports-nextme_ZpF1Ml.webp) ### Stay compliant by capturing data that matters to you With NextMe, you can configure your waitlist to capture the customer data you need for reporting. Whether this is a medical ID number, date of birth, or loyalty program information, you’re in control of the data you collect. Export customer lists and valuable wait time data to help you both stay compliant and improve operations at your dispensary. ![Three ways for guests to join: website, kiosk and QR code, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-self-check-in-options-nextme_ZLUcyD.webp) ### Clear the crowd outside your store With [self check-in](https://nextmeapp.com/self-check-in/), customers can join the wait themselves from your website, a tablet or kiosk, or QR signage at your business. This means your storefront stays clear and you can breathe easy without the stress of violating local street ordinances. ![Virtual waiting room showing a guest their place in line on their phone, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-virtual-waiting-room-nextme_1TgN9A.webp) ### Reward customers and showcase your brand Set wait time expectations, keep in touch with customers by text, and empower them to check their position in line on your branded [virtual waiting room](https://nextmeapp.com/virtual-waiting-room/). Your virtual waiting room is fully customizable and can link to your rewards program, special deals, drive pre-orders, and more. Customers love the convenience and personalized experience, helping your dispensary make amazing first impressions and stand out from the crowd. ![Text message telling a guest their turn is almost up, shown in NextMe for a dispensary](https://nextmeapp.com/_astro/dispensary-text-message-guest-notification-nextme_ZOFD9.webp) ### Retain 30% more customers and drive revenue Walkouts are incredibly common when you have long lines. Your dispensary is likely missing out on potential revenue because of this. With NextMe, you can deliver an efficient and enjoyable waiting experience that retains more waiting customers. ## Dispensary case studies [All dispensary case studies](https://nextmeapp.com/case-studies/?industry=dispensaries) ![Oasis Cannabis Dispensary](https://nextmeapp.com/_astro/oasis-cannabis-dispensary.DGlGYmPq_1LxYie.webp) Case study ## [NextMe Helps Oasis Cannabis Dispensary Operate Safely During COVID](https://nextmeapp.com/case-studies/oasis-cannabis-dispensary/) [Read the case study](https://nextmeapp.com/case-studies/oasis-cannabis-dispensary/) ## Latest articles [All dispensary articles](https://nextmeapp.com/blog/cannabis/) - [How to Reduce Dispensary Wait Times: Where the Minutes Go](https://nextmeapp.com/blog/cannabis/how-to-reduce-dispensary-wait-times-where-the-minutes-go/) — Cannabis & Dispensaries · Learn how to reduce dispensary wait times without rushing compliance. NextMe shows which minutes you can cut and which ones are fixed by law. · September 8, 2026 · 5 min read - [Why a Dispensary Queue System Isn't Just a Waitlist](https://nextmeapp.com/blog/cannabis/why-a-dispensary-queue-system-isnt-just-a-waitlist/) — Cannabis & Dispensaries · A dispensary queue system does more than manage a line. See how NextMe turns ID checks, capacity limits, and pickup into one compliant flow. · August 25, 2026 · 4 min read - [The Dispensary Owner's Guide to Virtual Waiting Rooms](https://nextmeapp.com/blog/cannabis/the-dispensary-owners-guide-to-virtual-waiting-rooms/) — Cannabis & Dispensaries · Cannabis dispensary queue management starts at the front door. This guide covers how a virtual waiting room works, what to set up and how to train staff. · June 30, 2026 · 6 min read > “NextMe has been super helpful for controlling customer wait times, and intake. We haven’t had any issue with customers being skipped.” Michael H.Oasis Cannabis Dispensary![Oasis Cannabis Dispensary](https://nextmeapp.com/_astro/oasis-cannabis-dispensary.DGlGYmPq_Z1dEDoj.webp) ## Frequently asked questions ### What is a dispensary queue management system? A dispensary queue management system replaces the line outside your store with a digital waitlist. Customers join by phone, QR code, or tablet, wait nearby, and get a text when it's their turn. Staff manage the whole line from one dashboard. ### Can NextMe keep lines off the sidewalk? Yes. With self check-in, customers join the wait from your website, a tablet or kiosk, or QR signage, then wait in their car or nearby. Your storefront stays clear, and you don't have to worry about local street ordinances. ### Can we collect medical ID numbers at check-in? Yes. You can configure your waitlist to capture the customer data you need, such as a medical ID number, date of birth, or loyalty program information. You're in control of what you collect. ### Can we export data for compliance reporting? Yes. You can export customer lists and wait time data. Use them for your compliance reporting and to improve operations at your dispensary. ### Can our virtual waiting room promote deals and rewards? Yes. Your virtual waiting room is fully customizable. Link it to your rewards program, special deals, or pre-orders so customers stay engaged while they wait. ### Do we need to install any hardware? No. NextMe runs on any phone, tablet, or computer with an internet connection. There is no hardware to buy or install.