# Keep your salon chairs full and your lobby calm > NextMe helps salons, barbershops, massage studios and other beauty and wellness businesses manage their waitlist and get more customers through the door. Source: https://nextmeapp.com/industries/beauty-and-wellness/ Beauty and Wellness NextMe is a waitlist and queue management app for salons, barbershops, massage studios and other beauty and wellness businesses. It helps you manage your waitlist and get more customers through the door. Streamline your check-in process and give customers a predictable and enjoyable waiting experience. [Try it free](https://web.nextmeapp.com/signup) [Book a demo](https://nextmeapp.com/request-demo/) - [4.8 on Capterra](https://www.capterra.com/p/165482/NextMe/) - [5.0 on Clutch](https://clutch.co/profile/nextme#highlights) - [5.0 on G2](https://www.g2.com/products/nextme/reviews) ![Waitlist dashboard with the virtual waiting room on a guest phone, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-waitlist-app-nextme_1RXpKs.webp) ## How NextMe works for beauty and wellness 1. ![Self check-in form where guests join the waitlist from their phone, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-self-check-in-form-nextme_bXkLy.webp) ### Clients join the waitlist from anywhere Clients join your waitlist by phone, QR code, or a tablet at the front desk, then relax nearby instead of crowding the lobby. Your waiting area stays calm and your front desk stays clear. 2. ![One-tap button that notifies a guest from the waitlist, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-one-tap-guest-notify-nextme_2tg5i1.webp) ### Staff manage appointments and walk-ins from one dashboard See every client waiting, their estimated wait, and where they are in line at a glance. Fit appointments in between walk-ins, send an SMS update in one tap, and keep your team focused on clients instead of the phone. 3. ![Text message telling a guest they are ready to be seen, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-ready-text-message-alert-nextme_1XAUdk.webp) ### Clients come back when it's their turn When it’s time, the client gets an SMS to head in. No crowded waiting area, no calling out names, no front desk fielding “how much longer” calls. ## How waitlist management systems benefit teams in the beauty and wellness space - **30%** more customers served - **17%** more positive online reviews - **40%** fewer wait-related phone calls - **2x** faster guest intake NextMe is a game-changer for teams in the beauty and wellness industry. We offer a simple solution to manage appointments, reduce no-shows and deliver amazing waiting experiences. With NextMe you can create a branded virtual waiting room, allowing for personalized marketing and loyalty programs, incentivizing repeat business. Whether you’re a barbershop, massage parlor, nail salon, yoga studio, or other wellness service provider, NextMe can help you increase revenue and take your business to the next level. ![Analytics dashboard with volume, wait time and messaging metrics, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-waitlist-analytics-dashboard-nextme_Z9PTEL.webp) ## Built for salons, barbershops and studios Your clients come in for a service, not a wait. NextMe gives your front desk one place to run appointments and walk-ins, keep clients updated by text, and let them [check in on their own](https://nextmeapp.com/self-check-in/). It runs on the devices you already have, with no complicated setup or long onboarding. ![Two-way text conversation between the business and a waiting guest, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-two-way-text-messaging-nextme_Zqmcw8.webp) ### Serve 30% more customers NextMe helps you reduce no-shows and get more customers through the door. Set expectations and communicate with waiting guests to retain more potential customers who may otherwise walk out the door. ![Bookings slotted in between walk-ins on one waitlist, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-bookings-and-walk-ins-nextme_Z1Sgvlg.webp) ### Easily manage appointments and walk-ins in a clean interface Our powerful waitlist lets you define your service offerings and configure your settings to match your unique needs. You can use NextMe on any device; all you need is an internet connection. ![Virtual waiting room showing a guest their place in line on their phone, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-virtual-waiting-room-nextme_ZJzOLx.webp) ### Increase positive online reviews by 17% Give your customers the amazing waiting experience they deserve with NextMe. Set wait time expectations, keep in touch by text, and let them check their position in line on your branded virtual waiting room. ![Three ways for guests to join: website, kiosk and QR code, shown in NextMe for a salon or spa](https://nextmeapp.com/_astro/salon-spa-self-check-in-options-nextme_Z2cRqIN.webp) ### Free up staff and streamline your operations Our waitlist tool has helped reduce wait-related inbound phone calls by 40%, which means less time answering the phone. Our self check-in features make it possible to operate with fewer intake staff. ## Latest articles [All articles](https://nextmeapp.com/blog/) - [Salon Waitlist App: Replacing the Paper Sign-In Sheet](https://nextmeapp.com/blog/retail/salon-waitlist-app-replacing-the-paper-sign-in-sheet/) — Retail & Services · A salon waitlist app replaces the paper sign-in sheet so clients wait anywhere and get a text when it's their turn. See how NextMe helps salons. · August 12, 2026 · 4 min read - [How a Barbershop Waitlist App Replaces the Sign-In Sheet](https://nextmeapp.com/blog/retail/how-a-barbershop-waitlist-app-replaces-the-sign-in-sheet/) — Retail & Services · A barbershop waitlist app replaces the paper sign-in sheet with SMS updates, so walk-in clients can wait anywhere while NextMe tracks the line. · July 19, 2026 · 4 min read - [How Salons and Barbershops Can Use Queue Management to Serve More Clients](https://nextmeapp.com/blog/retail/how-salons-and-barbershops-can-use-queue-management-to-serve-more-clients/) — Retail & Services · Salons and barbershops lose walk-in clients to long waits every week. Here's how appointments and a walk-in queue work together to serve more clients. · June 30, 2026 · 6 min read ## Frequently asked questions ### What is a waitlist app for beauty and wellness businesses? A waitlist app manages your walk-ins, appointments, and waitlist in one place. Staff can see everyone waiting and notify clients by text when it is their turn. It replaces paper sign-in sheets and crowded waiting areas. ### Does it work for both walk-ins and appointments? Yes. NextMe manages walk-ins, appointments, and the waitlist together. Salons, barbershops, and studios can run their whole check-in flow from one screen. ### How do clients use it? Clients join the waitlist from their phone and see their place in line and estimated wait. They can wait nearby until it is their turn, then get an SMS to head in. That keeps your waiting area calm and your front desk clear. ### Can clients check in on their own? Yes. Clients check in by phone, QR code, or a tablet at the front desk. You can set up a custom form to collect what you need before the service. Check-in takes seconds and feeds straight into your queue. ### Can I promote my services while clients wait? Yes. Your virtual waiting room is branded to your business. Use it to share promotions and loyalty programs while clients check their place in line. ### Do we need to install any hardware? No. NextMe runs on devices your team already has. Staff manage the entire queue from any phone, tablet, or computer. All you need is an internet connection.